Frequently Asked Questions

    • A broad range of services to meet your analytical needs—whether you're just getting started, having existing data you want to utilise or scaling to something bigger.

    • Data analytics expertise generally to highly specialised analyses in life sciences data analytics and bioinformatics.

    • We are equiped with in-house Artificial Intelligence (AI) hardware for the application of large language models (LLMs) and deep learning.

    • Everything is tailored to help you move forward with clarity and confidence.

    • Collaborative, personalised, and straightforward.

    • We're here to guide the process, bring ideas to the table, and keep things moving.

    • While we focus on our service to you, we foster a collaborative model.

    • We understand research! Our team is led by PhD qualified research scientists with mixed data analytical, genomics and technological skills, with a deep understanding of academia and industry.

    • Check out our testimonials!

    • Yes! We are active grant partners on pure research and commercial/industry grants.

    • We’d love to hear more about your research project and how we can come together to strengthen your next application.

    • After an initial conversation to under the complexity of your project and a potential follow-up meeting to flesh out further details, we’ll provide a transparent quote with no hidden costs.

    • While we focus on a fixed priced model to give you confidence, we are always open to discussing flexible arrangements that suit your circumstances.

    • We are experienced handling data from cutting edge -omics technologies, such as single cell RNA-seq, mass-spectrometry derived proteomics and high resolution spatial genomics.

    • We are highly agile, so if we haven’t handled it before, we continually develop analytical workflows to move with new technologies as they emerge.

    • If you’re just getting started in the -omics field, we can also guide you through technology/platform selection, work directly with core service providers and connect you with our network of collaborators.

    • No, i-Synapse is not affiliated with any University.

    • i-Synapse is a fully independent private company.

    • This was a decision made during the creation of i-Synapse to minimise conflicts of interest and/or perceived conflicts of interest, ensuring that we are able to provide the best service to ‘all’ of our clients, independent of their location or affiliations.